Marketplace Lodge by Whistler Retreats

Know Before You Go

- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. - Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. - Only registered guests are allowed in the guestrooms. - Parking height restrictions apply. - Contactless check-in and contactless check-out are available.

Check-in Instructions

- Extra-person charges may apply and vary depending on property policy - Government-issued photo identification and a credit card may be required at check-in for incidental charges - Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed - The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation - This property accepts credit cards; cash is not accepted - Noise-free guestrooms cannot be guaranteed - Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector - This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room - Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 7 days before arrival with check-in instructions and smart lock details. Guests can access their accommodation through a private entrance. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. All units allow for direct entry via door code or lock box after 4 PM on the day of arrival. Guests are asked to contact the property to provide payment of the resort fee and damage deposit, after which instructions, driving directions, door/lock box codes, and parking information will be emailed (at least 7 days prior to arrival).